Customer Support

Office Hours Monday - Friday
8:00 AM - 5:00 PM
(563) 345-6789

After hours we offer 24/7 support for all our residential and business services. Just call (563) 345-6789 for assistance.

Common Forms

• Automatic Payment Form: Sign up to have your bill paid automatically from your checking or savings account. Click here to download the form.
• PIC Freeze: If you want to keep your long-distance service from being changed without your authorization, you need to call Central Scott Telephone to authorize a PIC FREEZE. This is a FREE service to all our customers. Call 285-9611 for more information. Click here to download the form.
• Customer Expanded Calling Acknowledgement: ALL new customers will be set up with 900 and 011 blocks by default. The attached form must be on file for any new customer or existing customer that wants to place 011 or 900 calls. Click here to download the form.