Customer Support

Office Hours - Monday - Friday 8:00 AM - 5:00 PM (563) 345-6789
After hours we offer 24/7 support for all our residential and business services. Just call (563) 345-6789 for assistance.

Forms

• ACH Auto pay – Sign up to have your bill paid automatically from your checking or savings account. Click here to access the form.
• Debit/Credit card Auto Pay – Sign up to have your bill paid automatically from your debit/credit card. Learn more.
• Customer Proprietary Network Information (CPNI)
  • Opt-Out agreement – click here to download the form.
  •  Authentication & Authorized Users – click here to download the form.
• “011” International and/or “900” calling – All new customers will be set up with 900 & 011 blocks by default. If you want to be able to place these types of calls you will need to fill out and sign a form.  Click here to access the form.